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Privacy Policy

March 28, 2026

Introduction

Nandez Interactive ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

This policy applies to all visitors of our website and clients who engage our consulting services.

Information We Collect

Information You Provide

  • Contact information (name, email address, phone number, company name) submitted through our contact form
  • Communication records when you correspond with us via email or other channels
  • Project details and business information shared during consulting engagements

Information Collected Automatically

  • Google Analytics: We may use Google Analytics to understand how visitors interact with our website. This collects data such as pages visited, session duration, referring sources, and approximate geographic location. For more information, see Google's Privacy Policy.
  • PostHog: We use PostHog for analytics to understand how visitors interact with our website, including page views, clicks, navigation patterns, and session recordings. For more information, see PostHog's Privacy Policy.
  • Technical data: IP address, browser type, operating system, and device information collected through standard server logs.

How We Use Your Information

  • To respond to your inquiries and provide the services you request
  • To manage client relationships through our CRM system (ERPNext)
  • To send relevant communications about our services, only when you've expressed interest
  • To analyze website usage and improve our content and user experience
  • To detect and prevent fraud or abuse

Cookies and Tracking

Our website uses the following types of cookies:

  • Essential cookies: Required for basic functionality such as theme and language preferences. These cannot be disabled.
  • Analytics cookies: Used by PostHog and Google Analytics to collect usage data. These are set only after you provide consent through our cookie banner.

You can manage your cookie preferences at any time through your browser settings. Disabling analytics cookies will not affect your ability to use our website.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • ERPNext (CRM): Contact form submissions are stored in our ERPNext instance to manage client relationships and inquiries.
  • Google Analytics and PostHog: Website usage data is processed by these services as described above.
  • Service providers: Third parties who assist us in operating our website and delivering our services, only to the extent necessary.

We may also disclose your information if required by law or to protect our legal rights.

Data Retention

  • Contact form submissions: Retained in our CRM system for as long as necessary to manage the client relationship, or until you request deletion.
  • Analytics data: Retained according to default retention policies (Google Analytics: 14 months; PostHog: 1 year).
  • Communication records: Retained for the duration of the business relationship plus 3 years for legal and accounting purposes.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for analytics tracking at any time

To exercise any of these rights, contact us at hello@nandezinteractive.com. We will respond within 30 days.

Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Nandez Interactive Trinidad and Tobago hello@nandezinteractive.com